FAQ

Why Mugs?

Mugs are awesome! If your mug brings you joy first thing in your morning (after coffee of course) we have done our job.

What is your refund policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Read 
our full refund policy here.

What is your shipping policy?

Currently, we only offer shipping to the United States. We aim to get our offerings to you as soon as possible. As soon as your product is ready to ship, we will provide you with the tracking number.

How can I stay informed on your latest product launches?

Easy, just follow us at Mugs Fly Together on Instagram and sign up for our newsletter!

Do you accept custom order requests?

Absolutely! Send us a message/email and we will get back to you ASAP to help fulfil your needs.

I want to be a brand ambassador, how can I make that happen?

Send us a message/email and we will provide you with additional details and begin the process of flying together.

Can I put my mug in the dishwasher/microwave?

Absolutely! You do not need to worry about placing your mugs in the dishwasher or microwave.